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Type-c for Android. Usb-C for iPhone
Frequently Asked Questions and Answers
What phone models does the remote control support?
Answer: Apple phones support Apple 5 and above models, and the system supports the latest IOS 15
Android phones only support OTG (currently almost all Android phones support OTG). If unsure, you can search on Baidu: “Does the * * phone * * model support OTG
Can the remote control control control all household appliances?
Answer: The remote control can cover over 90% of infrared home appliances in the current market, and well-known brands generally can. If there is no adaptation process and there is no adaptation, Android phones can choose DIY for learning functions. (Currently not supported on Apple phones).
Non infrared home appliances cannot be remotely controlled, such as Bluetooth remote control and 2.4GHz remote control.
3. How far is the remote control distance?
Answer: The distance between the remote control and the machine depends on the reception of the electrical appliances. The actual measurement of commonly used electrical appliances is 8-15 meters. Fully meet daily needs.
Does this product need to be aligned with electrical appliances during use?
Answer: The working principle of the mobile phone remote control and the built-in remote control of the appliance is the same. It needs to be aimed at the appliance and cannot be obstructed in the middle.
5. Why is the Apple phone not compatible and the indicator light not flashing, although it can be recognized when the remote control is inserted?
Answer: It can be solved by turning off mono audio in the settings of the phone – General – Auxiliary functions – (Mono audio option is an auxiliary function set for people with unilateral hearing impairment that will not affect normal calls)
6. Why does an Android phone not recognize or function properly after being inserted into the remote control?
Answer: 1. If the phone is an OPPO or vivo phone, you need to turn on the OTG switch in Settings Other Settings
2. If other Android phones have similar issues, you can open the remote control wizard – My – Settings in the upper right corner – Infrared driver settings – Device selection USB.
