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Cruiser 4G
Your Cruiser is 4G now.
4G Connection | 1080P HD Image
Panoramic Pan & Tilt | Human Detection | Smart Tracking
Connect your Cruiser in places where Wi-Fi can't reach
Cruiser 4G supports 4G LTE connection1, simply plug in your nano SIM card to connect it outside where the Wi-Fi signal cannot cover.
4G LTE Network
Recommended Carriers
The bands supported by 4G Camera are listed below:
â— EU Version: LTE FDD: Band 1/3/5/7/8/20/28, LTE TDD: Band 38/40/41
â— American Version: LTE FDD: Band 1/2/3/4/5/7/8/28/66
The supported carriers are subject to change in the future, please refer to the latest information.
Up to 1080P high dynamic image quality
Cruiser 4G delivers up to 1080P video quality so you won't miss a single detail, and it also supports 8x digital zoom to allow you to see further.
Cruiser 4G can adjust different night vision modes according to your needs, whether you want the night vision to remain in full color all the time or want to turn on full color only when there is an event to save energy, it can always satisfy you.
With IP66 water-resistance, Cruiser 4G is able to against dust penetration and can easily handle rain and wind, keeping you safe around the clock.
Smart Tracking | Active Deterrence
Set your favorite points to keep your Cruiser 4G focused on it.
Set detection zones to avoid false alarms.
Customizable alarm sound
Plan your security schedule the way you want to.
A built-in speaker and a microphone with the echo cancellation feature allow you to interact with family from anywhere.
Q:Difference between SD memory card and cloud storage?
A:
1) Using SD card need to use computer to read the history monitoring screen, when the memory card is full, it will automatically delete and start a new round of recording, make sure to save the data in time;
2) Cloud storage is a value-added service, new devices have a 7-day free trial period of cloud storage, you can view the history monitoring screen directly in the app. When the trial period is over, you can choose to subscribe in the app. There is a time limit for using this service, when the time is full of 3 days or 7 days, the records will be automatically deleted and start a new round, make sure to save the data in time.
Q:How to modify device’s photo /name /channel name /password in mobile app?
A:Two methods to modify device infos from your account,firstly login into your account in mobile app:
Method 1: Go to preview page then click icon on the top right corner, go to device settings page,click device image bar to Device Info page,click corresponding option to modify.
Method 2: Click Me->My Device->select corresponding device ->click device image bar to Device info page -> click corresponding option to modify.
Q:The app says"Failed to bind"?
A:When the app says “Failed to bindâ€, it means your device is already successfully connected to your Wi-Fi, but failed to add the device to your Imou account. Please double check whether your router is connected to Internet, then try again. Normally the reason is the Internet connection is not stable.
Q:Imou account?
For security reason, one camera can be bound to only one Imou account. So if you want to add your camera to a new account, please delete it from the previous account first.
A:Two methods to delete camera from your account,firstly login into your account in mobile app:
(1) Method 1:go to preview page then click gear icon on the top right corner, go to device settings page, slide to the bottom then delete device.
(2) Method 2:Click Me->My Device->select corresponding device ->slide to the bottom ->Delete Device.
Q:I changed my Wi-Fi, I want to put the camera at a new location, how to connect my camera to my new Wi-Fi?
A:
1）Firstly please check whether your camera has an Ethernet port and whether you have an Ethernet cable at hand.
2）If yes, please power on your camera and connect it to your Router with the Ethernet cable, wait till the LED turn stably blue to make sure it has access to Internet. Then login to your Imou account, find your IPC on “Device†page and go to its settings page, then tap “Wi-Fi Config†and you can connect it to your new Wi-Fi.
3）If your camera has no Ethernet port or you don't have a cable at hand, we suggest you reset your camera to factory default, then setup your camera with the new Wi-Fi.
Q:How can I receive the alarm message?
A:
1）Firstly, you need click the enable button in the upper right corner in the picture of the channel of main page.
2）If it says “Failed to subscribeâ€, we suggest you ensure the following configuration:
Receives notifications from APP. Enable Imou Notifications via “Settingsâ€->†Notifications†on your iPhone and “Meâ€-> “Settingsâ€-> “Notice†on Imou APP.
3）Enable Event in the device. Take motion detection as an example, the event should be enable and time schedule should be valid.
4）Make sure the device is connected to Internet.
5）After successfully subscribe, you will receive the message.
Q:Working at night, the image is all black？
A:Reason:
1）IR LED didn’t light up
2）ICR didn’t switch to night mode
3）Objects are too far away from the camera
Solution:
①If the IR LED did light up, but you cannot hear “KA†and the image is still all black, maybe there is something wrong with the ICR.
â‘¡For consumer cameras, the IR distance is less than 10m(differ between different models), so you cannot see too far away at night.
Founded in 2015, Imou is a commercial smart home product provider that aims at the smart IoT market for global consumers.
With more than 1,000 employees worldwide and over 60% R&D personnel engaged in the professional technical team, Imou has applied for over 100 technology patents. Imou's great technological achievements have gradually helped it get recognized by users all around the world. Up to 2022, Imou has scaled its products to more than 25 million users in over 100 countries around the world.
With the support of Imou AI ability and cloud platform, we structured 4 visual-sense centerd product lines: Imou Security, Imou Robots, Imou Lights, and Imou Link. Imou is devoting itself to provide diversified solutions according to different usage scenarios, creating a more convenient and efficient experience for smart product users.
